Professional payment tracking provider
In recent years, more and more customers have outsourced a larger part of their value chains to Kredinor. Our customers have a common interest in Kredinor’s ability to deliver professional, customer-friendly payment follow-up and collection solutions. In addition to debt collection, we now offer solutions that include invoicing, reminder management, financial management and customer service as well as portfolio purchases. We take care of everything from payment solutions to pure customer follow-up and customer service. We can also follow up on any legal measures.
Profitable customer insight
In addition to a high resolution speed through simple and customer-friendly solutions, we have an analysis department that is one of the best for customer insight in Norway. This department manages Norway’s largest customer database. By “washing” the customer’s customer portfolio against this database, we can propose effective solutions to monitor end customers until payment is made. We can also make suggestions for more precise customer follow-up. This enables us to ensure faster payment of outstanding amounts, increase customer liquidity and provide a more predictable cash flow.
Our analysis department manages Norway's largest customer database, which allows us to provide more accurate customer follow-up. This will contribute to a good customer experience and ensure you get paid faster.
Simple solutions for faster payment
We are constantly working with new and user-friendly solutions. The end customer is offered these via digital letters, SMS, on kredinor.no and on My side. The customer can access these through our seamless integrations and on Kredinor Online. We also offer super simple payment solutions, through Let’s Pay for invoicing customers and Pay Now for collection customers. Both of these payment solutions provide faster payment from the end customer and a better customer experience. If, for example, the broadband delivery is interrupted due to non-payment, we send an SMS and the service is reconnected less than a minute after the customer has paid via Pay now.
Closer clients and customers
As a professional company within payment follow-up and debt collection, Kredinor’s long-term strategy is to get closer to our customers and their customers. Our business stretches back to 1905. Our digital solutions make us easily accessible through Min sida, Kredinor Online and kredinor.no. Our chatbot Nora is always available. In addition to this, we have skilled people at all levels – from customer service representatives, case managers and account managers to data analysts and lawyers in our legal department.
Added value through good customer care
Kredinor continuously works to provide a good customer experience for both the customer and the end customer. We are competitive on price, regardless of the needs and size of the customer’s business. Furthermore, we offer free courses and webinars and have developed a comprehensive skills web with solid debt collection content. Our modern solutions make it easy to become a customer – and the implementation routines make it easy to get started as a customer of Kredinor. Our customers can be sure that we take care of both them and their customers in the best possible way.