Values and strategy

An Important Brand

We strive to be recognized for the important tasks we perform for businesses and the economy. Our success is built on bringing together people and solutions to optimize payment follow-up, debt collection, and the payment process. The same principles apply to our activities elsewhere in the Nordic region through Kredinor AS in Norway and Kredinor OY in Finland. By offering excellent customer service at all levels, we will continue to be an important and popular brand within our business area.

We offer excellent customer service at all levels. Our vision, our values, customer promises, and ethical principles are the foundation of our entire business.

Vision

We help you make it.

Our Promises

• High degree of payment
• Good customer service
• The best tailored solutions
• Increased profitability
• The latest technical solutions

Our customer promises focus on delivering exceptional case processing speed. We aim to excel in service and follow-up, achieving high customer satisfaction among our customers’ customers. Furthermore, we are available through all channels, develop solutions that contribute to simplification, and are among the first to adopt the latest technological advancements.

Adaptation to Large and Small Businesses

For us, all customers are important, whether they are large or small, or operate in the private or public sector. At the same time, their customers are also very important – we must always ensure that the end customer receives fair and considerate treatment. Our vision is the same as our mission when we started in 1905 – to work for sound economic conditions in business.

We believe that anyone can experience payment problems in different phases of life. We help find solutions through open dialogue and good follow-up.